I didn’t even realize it but it’s been five years since we
got our little Alto. Although I’ve already expressed my gratitude when the keys
to the compact car had been handed over in 2008, my husband urged me to write a
formal post about it. So thank you very much Sitel Philippines and Discovery
Suites Pasig.
Why thank them?
I was barely a new
employee at Sitel Baguio during the last quarter of 2007 and I was freshly introduced
to the production floor when I won the major prize for Sitel’s anniversary/Christmas
celebration that year. Not only was I new to the company, my name was picked
during a random digital raffle amongst thousands of Sitel employees throughout
the country.
All eyes were on
me at that time; some were vicious in envy considering that I was a noob
employee. I still recall how one of my teammates joked that they have been
working in Sitel for 7 years and didn’t even win a rice cooker.
Months ahead, it
was already announced that a car is at stake for Christmas. It was a blue
Suzuki Alto which was on a spread at Sitel’s newsletter/magazine. But I was
awarded with a sleeker silver one instead. Blue or silver (I like the silver
better even if blue is one of my favorite colors), I thank Sitel Philippines
nonetheless.
Aside from the
car, I’ve also earned thousands in terms of incentives the following Christmas;
one of which includes a onetime Php50,000 for a customer referral program. I
wrote about these in the post What I Miss in the Call Center Life.
As for Discovery
Suites, they actually sponsored the major raffle award or probably even more. I
believe they purchased the car, from what I’ve heard. Why? Most likely, because
all foreign executives visiting Sitel’s sites in the Philippines check-in at
this hotel in Ortigas. Hence, it is similarly a means for the hotel to show
gratitude to Sitel. I got the keys to the car at Discovery Suites and I thank
them for that amazing raffle prize award.
Call Center Perks
I’m definitely
not the only one to win a car in a call center. There are several others in
different companies. There are also consistent bonuses or incentives awarded based
on attendance, performance, and more. Although the call center life is very
demanding, I’m sure that the perks (which you wouldn’t normally experience in
other work industries) are encouraging enough.
But this post isn’t
about recruiting call center agents is it? ;) Yes, once again it’s about saying
thanks to Sitel Philippines and Discovery Suites Ortigas, Pasig.
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