“We regret the upload of the recent video on
Malaysia. The video was developed locally by an agency and uploaded in error
and the contents were NOT approved by Aegis Corporate,” according to Aegis Limited official statement.
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| photo courtesy of philstar.com ( Google) |
This is
in reference to an offensive three-minute video that puts the Philippines into
a bad light; criticizing the country’s vulnerabilities as a susceptible business
environment not only for BPO (business
process outsourcing) companies but also for international investors citing unstable
infrastructures, lack of government support, natural calamities, and even security
concerns which highlights Malaysia as a better countenance.
It was
Elcid Lao, a medical representative who shared the controversial promotional
video of Aegis Malaysia on his Facebook account. The video caused berserk netizens
to express their utter disappointments and became viral through a
network-sharing frenzy.
The
Philippine Embassy in Malaysia wrote a letter to the management that sought an
explanation regarding the offensive video. It had been immediately pulled out
from social media a couple of days after its release
The
mother company of Aegis Malaysia released an apology statement on Monday
stating that it did not authorize the release of the offensive video
advertisement that promoted Malaysia over the Philippines.
The
company shared its sentiments on how Philippines greatly played an important
role in its growth and success since being acquired by People Support in 2008.
“We would like to articulate that Aegis has had a
wonderful experience in the Philippines – great clients, a great leadership
team and above all great employees,” it said.
Aegis
Senior Vice President-Corporate Divya Dutta and Associate Vice President for
Human Resource P. Ganesan personally went to the Philippine Embassy located in
Kuala Lumpur on Wednesday to express their apology. They were received by Eduardo
Malaya, Philippine Ambassador to Malaysia.
The
company’s execs apologized for the video ad, explaining they did not authorize the
content of the derogatory video which questions the Philippines as a conducive
business destination specifically for BPO companies, more so the release and
uploading of it.
Aegis Malaysia further explained that as a
global business, it “strongly care(s)”
about the communities where it operates and is “fully committed to both
diversity and inclusion.”
Presidential
Spokesperson Edwin Lacierda did not answer if the Malacanang accepted already
the public apology of Aegis Malaysia, rather dismissed the disparaging remarks about
the Philippines and emphasized instead stating that “What we’re very sure of is
that we’re the number one BPO center in the world.”
Jessie Dericto, 28 years old is a Freelance Writer, Blogger,
Virtual Assistant and a nursing mom. She is also into news and trends, fashion,
photography, painting, and sketching. She loves sensible talks, long walks and
activities that will enrich both the mind and soul.
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