PhilHealth Action Center

Here's an overdue post I should have posted a long time ago but only got to notice recently while I was cleaning my email inbox of old mails. 






Thank you very much to the PhilHealth Action Center. I received assistance through email about specific queries. I continued paying premium for PhilHealth as a voluntary member since I started working as a freelancer online. I normally paid my dues through authorized payment centers like SM Business Services. However, there is no option to confirm if payments go through because PhilHealth doesn't have an online portal to check it (unlike SSS, so I hope they will consider this feature in the future). So I shot an email to the moon without really hoping for a reply. 

Fortunately, the PhilHealth Action Center actually replied and listed my contributions for the specific years I was asking about and even included previous years when I was still employed after I verified my account. 

This year, I went straight to a local PhilHealth satellite office for payments and to check my previous contributions so there is no need to email them anymore. But I am very thankful that PhilHealth was very accommodating when I asked for assistance through email. 

You can contact PhilHealth via email through [email protected]philhealth.gov.ph

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68 comments :

  1. we couldnt reach your server at philhealth

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    1. Ma'am, yung website po nila is http://www.philhealth.gov.ph/ . Yung [email protected] po is their email address.

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    2. What to do if bayadan na ng philhealth ng mga employee sa kanilang company? San pupunta sa online? Thank you! :)

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    3. Sadly, there is no option yet to see the premiums paid online for PhilHealth; only SSS has that option. But you can visit any PhilHealth branch and confirm if your company did pay for your dues. You may also email them at [email protected]

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  2. Replies
    1. Try again po. I was able to open it. It's http://www.philhealth.gov.ph/

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  3. nag online register po ako para sa online member inquiry pero na input ko po sa email add ang hindi ko email add paano po e change yung email add? hindi ko po kasi makita yung password kasi nga na input ko yung hindi ko email add.

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    Replies
    1. I suggest na ulitin mo na lang ulit yung pag-send ng email gamit yung correct na email address mo.

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    2. good day sir'mam.. pano ko po mlalaman ung philhealth # ko via text or email? thanks in advance

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    3. ganyan din po concern ko. i-try to register again with my correct e-mail add pero ang nalabas po eh name already exist paano po yun? thankyou

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  4. Ako po May Ann Siona nagtratrabaho sa hongkong as a domestic helper,nagbayad po ako ng philhealth ko dito sa.hongkong nung october 22,2015 ngayon po gusto ko pong gamitin para sa bill ng anak ko nakaconfine sa hospital sa marikina,pinuntahan ng mama ko yung philhealth branch sa marikina dito sa sta.lucia mall sabi ng philhealth information di ko daw magagmit kase di ako bayad ng year 2015 only year 2014,bayaran ko muna daw para magamit ko,pano yung pinayad ko dto sa hongkong sabi ng remittance shop pumasok na sa philhealth yung binyad ko pero sabi ng philhealth office sa marikina wala pa

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  5. Ako po May Ann Siona may reklamo po ako nagbayad po ako dito sa hongkong ng philhealth ko sa taong 2015 yearly po kase ako nagbabayad eto lang october 22,2015 ako nagbayad ngayon gusto ko siyang gamitin kase yung anank ko naconfine sa marikina hospital inasikaso ng mama ko yung philhealth ko sabi hindi magagamit kase hindi ako bayad ng 2015,,pano yung binayad ko dito sa hongkong

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    Replies
    1. Try nyo i-contact din yung remittance center, baka sila po ang hindi naghulog ng bayad nyo. Also, how many months na po ba? Minsan po may delay from payment hanggang sa records ng PhilHealth.

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  6. Hi po pde po malaman kung paani mafollow up un contribution sa philhealth balak ko dn po ksi ituloy ee .. thank you ..

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  7. Hi po pde po malaman kung paani mafollow up un contribution sa philhealth balak ko dn po ksi ituloy ee .. thank you ..

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    Replies
    1. Try nyo po mag-drop by sa pinakamalapit na Philhealth branch sa lugar nyo or email them sa [email protected] .

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  8. hello po paano po maka online..di kami maka post ng payment..tnxs

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  9. hello po paano kami maka online hindi kami maka post ng payment sa employee namin

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    Replies
    1. Eto yata yun ma'am - https://epoaf.philhealth.gov.ph/employer/ . Try nyo po.

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  10. hello po paano po maka online..di kami maka post ng payment..tnxs

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  11. hello po paano mg online hindi kami maka post

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  12. hi po. pano po pg nalate ng pghuhulog sa philhealth 2 quarters. tpos ngaun po iadmit ung patient tas bukas p po mhuhulugan ung philhealth. pwede po ba mgamit un sa hospital?

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    Replies
    1. Sa pagkakaalam ko, basta hindi pa tapos ang taon, you can still pay for the rest of the year's previous quarters and use it for health benefit claims. But to be sure, best to ask Philhealth directly.

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  13. optional po ba na hindi maging member ng Philhealth Government man o Private employee

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    1. Employers are required to pay for their employees premiums (half is paid by the employee while the other portion is paid by the employer). Self-employed persons are not required to join but can optionally become a member.

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  14. My contribution from November 2015 to January 2016 are not yet included. Why?

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    Replies
    1. Is there a way to check Philhealth contributions online? I didn't know that was possible.

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    2. go to www.philhealth.gov.ph then go to member inquiry, then register.

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    3. Thanks! I saw it now and I was able to register and see that my account is updated with the contributions paid. As for your issue, I suggest contacting Philhealth via email or through their social media pages.

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  15. Paano ko po mairerefund yung philhealth ko sa hospital Kung nawala na po ung resibo ng bill k o sa hospital? May iba pa po bang way?

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    Replies
    1. I suggest you contact Philhealth about your concern. I doubt if it can be refunded though. The receipts are important as requirement for refund.

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  16. UNTIL WHEN KO PA PO MAKUKUHA REFF NUMBER KO PO , NUNG 27 PA PO AKO NAG REGISTER THRU ONLINE, BECAUSE I NEED THIS AS SOON AS POSSIBLE . THANKS

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  17. What if one of The lying in clinicdoesnt give bcg on their Patient start from the beginning.and they collected excess payment to their indigent Patient.what is their funishment.

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  18. Mam/sir good day.tinignan ko na po yung email ko naibigay na din poyung pin at password pero bakit po pag nag oopen na ako sinasabi na mali daw pin ko or password five times ko na po tiningnan same naman po at tama ang type ko...thnx

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  19. Mam/sir good day po.... ok naman po ang pin at passwordna tinatype ko bakit sinasabi na incorrect pa din daw po... five times ko na po chineck...thnx

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    Replies
    1. Try mo po reset password option? Baka napalitan na po yung login?

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  20. Good day. Its been a day that I registered to philhealth online but I didnt receive any pin or password. How long the process? I need it now for my requirements. please reply if you have some problems so that i will not wait every hour. thank you.

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    1. Sorry, I just saw this. Is your issue resolved now? If not, try contacting PhilHealth. They do reply via email although it may take days.

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  21. PAANO KO PO MABABAGO YUNG BIRTHDATE KO SA PHILHEALTH MEMBER INFORMATION KO?

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    1. Read this po:
      https://www.philhealth.gov.ph/members/lifetime/amendment.html

      Amending your member data
      1. Download PhilHealth Member Registration Form or (PMRF)
      2. Tick FOR UPDATING on the upper right-hand corner of the PMRF
      3. Fill out PMRF as appropriate
      4. Submit properly filled out PMRF to the nearest PhilHealth Office
      5. Await printout of updated Member Data Record

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  22. Kindly check this Accredited PhilHealth Government Hosipital in Sindangan, Zamboanga Del Norte (SINDANGAN GENERAL DISTRICT HOSPITAL), wherein, their rules to avail PhilHealth Benefits to inpatient members should stay 2 to 3 Nights confinement in their room hospital. If members can not wait for 2 to 3 nights confinement and they wanted to discharge immediately (12 to 24 hours confinement), they should pay the whole amount of their hospital bill without PhilHealth Deduction.

    The scenario in this hospital, poor members or indigent will wait for 2 to 3 nights confinement so they can avail PhilHealth deduction. Due to this Hospital Rules, the corridors are also occupied by hospital beds, wherein, crowded members are weeping for this kind of services owned by the Government.

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    Replies
    1. That hospital should be reported to Philhealth so their accreditation will be revoked.

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  23. I am Augusto Almoneda Mejes
    AUg.03/1975
    Gusto kupong malaman Kong sino po nakagay sa beneficiary ko Hindi kunapo matandaan Kong sino ang nilagay ko para mailagay ko Yong mga anak ko at asawa.salamat po

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    1. Contact Philhealth po. Email [email protected] or use this form - https://actioncenter.philhealth.gov.ph/mail/contact.php . Pwede rin po kayong dumaan sa isang Philhealth office to personally check kasi medyo matagal ang reply nila sa email.

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  24. Panu ko po mbabago ung meddle initial ko s mdr ko po

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  25. Gud pm po panu ko ko mapapalitan ng meddle initial ang mdr ko coverd po kc ako ng mother ko s 4ps nya ng kamali po kc ng meddle initial san po ako pwd pumunta at anu po ung mga kailangan salamat po

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    1. Pag account information change, sa local Philhealth office po yan ginagawa. I'm not sure kung may option na to do that online eh.

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  26. Di po ako maka pag log in sa eprs, may problema po ba sa system nyo?

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  27. Good day po.Ask ko po kung panu yung past 2yrs kong work sa laundry na wala ng philhealth? Di ba dpat meron ako nun? Pero ng offer c Boss after 1yr lng. At sbi nya skin dpat voluntary kunin ko pra maliit lng pay ko. Pgsinama ko rw sila malaki pay. So hindi nko kumuha kc 220 lng sweldo ko. Food at fare pa. Pwede ko ba sila ireklamo? Katatapos lng po ng DOLE ko at sbi ng Dole sa inyo na rw ako mg ask kc di nla alam bout philhealth. Sayang dn po ksi 2yrs 2mons.po ako dn. Umalis n po ako dn last oct.5 2016. Hearing nmin last march 31 2017. Pls reply. TY

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    1. Hello! Sorry to hear about your case. Pasensya na po, mas mainam na sa Philhealth office po kayo magtanong. Siguradong masasagot nila tanong nyo.

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  28. Good day po.Ask ko po kung panu yung past 2yrs kong work sa laundry na wala ng philhealth? Di ba dpat meron ako nun? Pero ng offer c Boss after 1yr lng. At sbi nya skin dpat voluntary kunin ko pra maliit lng pay ko. Pgsinama ko rw sila malaki pay. So hindi nko kumuha kc 220 lng sweldo ko. Food at fare pa. Pwede ko ba sila ireklamo? Katatapos lng po ng DOLE ko at sbi ng Dole sa inyo na rw ako mg ask kc di nla alam bout philhealth. Sayang dn po ksi 2yrs 2mons.po ako dn. Umalis n po ako dn last oct.5 2016. Hearing nmin last march 31 2017. Pls reply. TY

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  29. gusto ko lang ma check ang PHILHEALTH Number ko kung tama ba, Herninigildo M. Sia, La Carlota city

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  30. paano ko ma check ang PHILHEALTH registered number ko

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    1. Sir, try nyo po sa isang Philhealth office na malapit sa inyo.

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  31. hindi po kmi makaconnect sa system for payment,ang lumalabas po your connection is not in private..anu po gagawin?salamat po.

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    1. Saang website po yan? Sa website ng Philhealth wala pa naman payment option? See https://www.philhealth.gov.ph/services/

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  32. pwede ba magpalit ng perma sa philheath

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  33. pwede po ba magpalit ng signature ???

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    Replies
    1. Punta po kayo sa isang Philhealth office to check.

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  34. Hello gud evening I'm BEVERLIE espinosa, tanong lang about manganganak kasi ako ngayon December 2017 . Ask ko makaka avail or magagamit ko po philhealth kasi nag resign ako last March 2017.

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  35. Hndi ko maactivate ung account ko plss help

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    Replies
    1. Try to contact Philhealth online or through a local branch.

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  36. Hello po! nag online registration po kami para makakuha ng PIN number kaso po may kaaylangan kaming baguhin na information,nagkamali po kasi ang birthday nung nagpapamember paano po yun.?

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    1. Since hindi pa completely registered, baka kelangan nyo muna maghintay ma-approve bago mag-request ng data change. Pwede rin kayo magpunta sa isang Philhealth office for clarification.

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  37. ask ko lang po last payment contribution ko po ay may 2015.gusto ko po mag continue payment paano po at saan kukuha ng form ofw ako sa kuwait

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  38. ask ko lang po last payment contribution ko po ay may 2015.gusto ko po mag continue payment paano po at saan kukuha ng form ofw ako sa kuwait

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    1. Hello, I think andito sa page na ito ang kasagutan sa mga tanong mo:
      https://www.philhealth.gov.ph/members/overseas/

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